Working with an au pair from another country is an exciting opportunity for cultural exchange. However, it’s important to be aware of differences in communication across cultures. What seems rude in one culture might be considered respectful in another, and vice versa. In this article, we’ll discuss examples of cultural differences around the world and how to successfully navigate these cultural barriers of communication with your au pair.
What are Cultural Differences in Communication?
Cultural communication differences are variations in the way people from different cultures interact with each other. These include both verbal and non-verbal communication styles. Even when both parties speak the same language, there may still be differences in the way they interact.
It’s essential for host families to understand what are cultural differences when working with an au pair. Of course, it’s normal to experience miscommunication, but being prepared will help prevent misunderstandings from escalating into conflict. As you successfully navigate communication challenges, you’ll be teaching your children by example, which will help them find their way in diverse environments later in life.
4 Common Cultural Barriers That Impact Communication
Here are some cross-cultural communication examples to consider when working with your au pair — or anyone from a culture that’s different from your own.
Language Difference
Language barriers can seem like an insurmountable challenge when communicating with someone from another culture. Even if the other person has learned some of your language or you have learned theirs, it takes time to master grammar, slang, and regional dialects, which can lead to miscommunication. Strong accents can also make communication difficult.
Non-Verbal Misinterpretation
Non-verbal communication cues also vary between cultures. For example, eye contact is seen as a sign of respect and interest in the United States and in many other Western cultures, while it may be considered too direct in East Asian cultures.
Different Communication Styles
Even when everyone speaks the same language, communication styles can vary between cultures. For example, people from Eastern European cultures are often blunt and direct in their communication, while Americans and Canadians tend to value politeness and friendliness. Some people may consider these cultural differences examples to be rude, when in reality, they’re considered acceptable in another person’s home culture.
Varied Norms and Values
Different cultures have their own unique values and priorities, which can lead to conflict. For example, American culture tends to be more individualistic and socially conservative on the whole when compared with Western Europe. Open-mindedness and patience can help you navigate these differences with care.
How to Communicate Effectively with Your Au Pair
Don’t let cultural barriers to communication hinder your experience with your au pair. Here’s how to communicate effectively with your au pair from a different culture.
Embrace Cultural Sensitivity
Cultural sensitivity is the process of learning about differences between cultures and accepting them. Before your au pair arrives, do some research on the communication style and values in their native culture, especially when it comes to children and family life. This will prepare you for any challenges you might encounter.
Foster Open Communication
When your au pair arrives, take the time to get to know them and encourage open communication. Check in with them frequently to see how they’re doing and if they need support. Be sure to encourage them to ask questions as they arise. Keep in mind that your au pair may be nervous about the transition, so you’ll want to be proactive about communication as you both get settled.
Set Clear Expectations
When your au pair arrives, take the time to set clear expectations regarding their work with your children, as well as things like schedules and financial reimbursements. If possible, have these things in writing to prevent any miscommunication. Remember, even if something seems obvious to you, it may not be obvious to your au pair due to cultural communication differences.
Master Nonverbal Communication
It’s likely that your au pair will already know some English before coming to the United States. However, good nonverbal communication skills can help overcome a language barrier. Research specific nonverbal communication differences between your two cultures. In particular, pay attention to nuanced differences in facial expressions and hand gestures.
Practice Active Listening
Active listening is the process of intentionally listening to what someone is saying, with an effort to understand their emotions and points of view. When listening actively, focus entirely on the other person rather than planning what you’re going to say next. Active listening shows respect for your au pair and will help you better understand their situation, especially if a misunderstanding arises.
Cultivate Patience and Tolerance
If you’re not accustomed to interacting with someone from another culture, their communication style and examples of cultural differences may feel overwhelming. Aim to be patient and understanding. If a misunderstanding arises, consider how you can learn from the situation and find common ground.
For example, in many Asian cultures, employees do not express verbal disagreement with their employers. If your au pair comes from a culture with these values, they may not feel comfortable coming to you when they have a problem. Instead of being suspicious that they’re not communicating with you, consider that your au pair is behaving this way as a sign of respect.
Find an Au Pair with Go Au Pair
While communication barriers can be frustrating, they are also an excellent learning opportunity for both your family and your au pair. With an open mind and some practice, you’ll learn how to share your ideas more effectively, and everyone will benefit from increased cultural understanding. Considering hosting an au pair? Go Au Pair is an au pair agency that connects American families with international au pairs for childcare services and cultural exchange. Find an au pair today to get started.
